Store Policies

Products

India Arts, LLC offers a wide variety of handcrafted gift items from India

Site Security

Orders submitted on our website are transmitted securely via SSLA Secured 128 bit.

Credit cards are not processed automatically online. Your card is charged once we fulfill your order. 

Ordering

Minimum opening order is $100 F.O.B. San Francisco.

Freight charges will be added to your invoice.

Orders may be submitted via phone, fax, US Mail, Email, or through our online ordering system.

Customers are always welcome to visit our warehouse during regular business hours. Appointments are not necessary.

Volume Discounts

$1,000 Order: The discount on Tapestries and Curtains is 7.5%. For all other items the discount is 10%.

$3,000 Order: The discount on Tapestries and Curtains is 10%. For all other items the discount is 15%.

Multiple Case: This applies when purchasing 3 or more cases of one item. The discount on tapestries is 10%. For all other items the discount is 20%.

The above discounts apply only to items ordered at “List Price”.

Discounts are not applicable to special offers or closeouts.

Dollar volume and case lot discounts cannot be combined. You will receive the greater of the two as applicable.

Terms

Subject to credit approval, we offer the following payment terms:
  1. Net 30 days from the date of our invoice.
  2. Sorry but we no longer ship COD.
  3. Subject to approval, Visa, Master Card, American Express or Discover are acceptable payment options.
We reserve the right to assess:
  1. Interest and handling charges of 1.5% per month on delinquent accounts.
  2. $15.00 for each check not honored by your bank.

Item Prices and Specifications

Prices are subject to change without prior notice.

Sizes, Descriptions, Colors and other specifications as listed or pictured are approximate in nature and subject to change without prior notice.

Freight

Unless otherwise instructed we ship orders using UPS ground service. When applicable, we use UPS Hundredweight Service.

If preferred, we can ship DHL or FedEx using any of their expedited services.

For customers not located in the 50 States we will use the most efficient method of transportation unless specified otherwise.

For UPS, DHL, FedEx or USPS shipments, freight charges will be prepaid and added to your invoice unless a billing number is provided for the respective carrier. 

Customer Service

When losses involve damaged or missing cartons, please contact the delivery carrier for instructions on filing a claim.

Retain all packing material until instructed otherwise.

Problems such as items not broken in transit, short ships etc. should be reported to India Arts within 10 days of receipt of goods.

Returns of non-defective merchandise are subject to a 15% restocking charge.

Merchandise returns without our prior approval are not acceptable.

Contact Us

India Arts, LLC
20 Heron St.
San Francisco, CA  94103

US and Canada  -  (800) - 352 - 1717
San Francisco Bay Area  -  (415) - 621 - 1116
Fax (US)  -  (800) - 352 - 1711
Fax (International)  -  (415) - 621 - 1634
E-mail  -  support@indiaarts.com
Website  -  www.indiaarts.com

Hours

Mon - Fri 9:30am to 5:30pm PST

Privacy Policy

India Arts, LLC is the sole owner of the information collected. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services

For Added Convenience We Accept